The Expert This Industry Never Had.

Don's Tech Rescue was started because architecture, engineering, and construction firms have plenty of tech problems and almost nobody who wants to solve them. That's where we come in.

Our Story

Don's Tech Rescue was started to do work like this.

One architecture firm said it all. Fifteen people running on a ten-year-old server, no backups, sharing files on USB drives while paying for tools they never touched. Not because they weren't capable. Because nobody in IT had ever shown up to fix it.

So we did. New workstations, cloud infrastructure, real security, their software running the way it should. They went from firefighting to focused.

That's what Don's Tech Rescue does. When your project is on the line, you get a local owner who knows your setup, picks up the phone, and treats your uptime like it's his own.

Meet the Founder

Don Petrocelly

Founder & Principle Consultant

Don has spent his career in IT across the Pittsburgh region, in managed services and inside an FDA-regulated manufacturing environment where doing things right wasn't optional. He's done the hands-on work: helpdesk, cloud migrations, networks, and security. He started Don's Tech Rescue to bring that level of care to the architecture, engineering, and construction industry most IT companies overlook.

Our Values

What We Stand For

These aren't words on a wall. They guide every decision we make and every system we touch.

1

You get one accountable point of contact, the owner himself. We bring in trusted specialists when the work calls for it, but Don owns the outcome end to end. The buck stops with him, not a ticket queue.

2

Proactive, Not Reactive

Break-fix waits for the failure. We don't. We watch your systems and head off problems before they become outages, so you hear about most issues after they're already handled.

3

Built for the Field

Your business doesn't always live at a desk, and neither does our service. Job sites, remote connectivity, rugged devices, field equipment. We support the technology where the work actually happens.

4

Straight Talk

No enterprise jargon, no scare tactics, no surprise invoices. We tell you what you need, what you don't, and what it costs. You stay involved and informed the whole way.

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Ready to Get Your Tech Handled?

Start with a free technology assessment. We'll look at your setup, office and job site, find the gaps, and give you a clear plan. No obligation, no pressure.

Proactive IT for architecture, engineering, and construction firms across Western Pennsylvania.

Services

  • Managed IT

  • Cybersecurity

  • Backup & Continuity

  • VoIP & Softphone Systems

  • Cloud Migrations

  • Camera & Security

  • Microsoft 365

Get in Touch

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