Contractors Are the Only Clients I Take On.
I started Don's Tech Rescue because I kept watching construction firms handle IT built for an office, then get blamed when it didn't hold up in a trailer.
My Story
Where I Learned This
I spent three years at a managed services provider doing whatever came through the door: break-fix, Microsoft 365 migrations, cloud services, physical security and networks.
Then I moved to internal IT at an FDA-regulated medtech manufacturer. Every change got documented, every system got validated, and nothing shipped on a verbal okay.
The MSP showed me how much of this industry runs on people making broken systems work. The manufacturer showed me what it looks like when it's built right the first time, with proof on file. That's what your insurer and GCs are asking for now, and it's how I run every setup.
Who I work with
Why Commercial Subcontractors
Most IT companies in this region serve offices. They're good at desks, printers, and email. Then a contractor calls and the conversation stops making sense, because half the business isn't at a desk.
Your work happens in a trailer with a cellular connection, on a tablet in the cab of a truck, on equipment in a yard that nobody thought to put on a network. When that side breaks, a crew stands around and you pay for it. An idle crew waiting on a drawing that won't load bleeds your budget by the hour.
The pressure doesn't stop at the job site either. Insurers and GCs now send security questionnaires with every renewal and prequal packet, and scammers know subs move big payments by email.
That gap is the whole reason this business exists.
Small on Purpose, Built to Grow
I'd rather tell you than have you wonder. Don's Tech Rescue is one person right now, and I'm building it deliberately instead of hiring fast and hoping the quality holds.
Here's what that gets you. You're never explaining your setup to a stranger. Nothing gets lost between a salesperson and a technician, because they're the same guy. And specialty work like structured cabling goes to people who do it every day.
Here's what happens when I'm not available. Your systems are covered by 24x7 automated security monitoring, your setup is fully documented, and a backup tech I trust can step in using that same documentation. Bid day and payroll week don't hinge on one person.
Here's how it grows. When a client's size calls for more hands, I add them. Anyone who joins works from the same documentation, and you keep the same point of contact who knows your setup.
Don Petrocelly, Founder.
Ready to Get Your Tech Handled?
Start with a free Discovery Call and technology assessment. I'll look at your setup, office and jobsite, find the gaps, and give you a clear plan. Every new client gets a 60-day satisfaction period before any long-term agreement starts.
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