Your Job Site Runs,Your Tech Should Too.
Don's Tech Rescue runs the technology for commercial subcontractors in western PA, office, trailer and jobsite. Your crews stay connected, your payments stay out of scammers' hands, and when your insurer or a GC asks about your security, your honest answer is a good one.
Got a GC security questionnaire on your desk? Call me at (412) 974-2663.
The Problem
An Idle Crew Bleeds Your Budget by the Hour.
A foreman sitting in a trailer waiting on a drawing that won't load costs you real money. So does the tablet nobody can log into, the estimating computer that freezes an hour before the bid is due, and the backup nobody has tested. Then there's the email from your supplier saying they changed banks, and the security questionnaire your GC sent over that's been sitting in your inbox for three weeks.
Most IT companies around here only know how to serve an office. Your work doesn't happen in an office.
Who I work with
Built for Commercial Subcontractors.
I work with commercial specialty subs of every trade, and the GCs they work for. Electrical, mechanical, plumbing, HVAC, concrete, steel and the rest.
Field crews on multiple jobs. Trailers, a yard, a shop, and an office full of estimating, project management and accounting holding it all together.
If you run field crews, I already know what your week looks like.
Services
IT Built for How You Actually Work.
Managed IT & Helpdesk
One number to call, and someone who already knows your setup.
Cybersecurity
The security controls your cyber insurance renewal and your GCs' prequalification forms ask about, set up, kept running, and documented.
Microsoft 365
Email, Teams, file sharing, and user accounts setup right and kept that way.
Rugged & Field Devices
Tablets and field hardware treated like they matter, because they do.
Jobsite Camera Systems
Eyes on the yard, the trailer and the site, day and night.
Job Site Connectivity
Internet and networks that work in the trailer, not just at the office.
For Whoever Pays the Bills.
You're running payroll, certified payroll, pay apps and every vendor payment, and lately you're double-checking all of it. One fake "we've updated our banking details" email can cost a sub six figures.
Don's Tech Rescue sets up email filtering that catches spoofed senders, multi-factor authentication on every account, and short training so your team spots the fake before it gets paid. Your accounting system gets backed up and tested, so payroll week never depends on luck. One flat monthly fee, so IT shows up on your budget instead of as a surprise.
Customer Reviews
What Clients Say
Don't just take word for it — Here's what it's like to work with us.
Fast efficient PC repair with fair prices. We'll be using him for all of my computer and IT business needs
Proof
Try Us Before You Commit.
Every new client starts with a 60-day satisfaction period. If it isn't working for you in those first 60 days, you walk away, before any long-term agreement starts.
No big leap of faith. You see how it works for your crews first, then decide.
Three ways to work together
Coverage Built Around Your Firm.
Per user, per month. Flat and predictable, so you can budget it like any other line item.
Foundation
For firms that want the basics handled.
Monitoring and patching around the clock.
Endpoint protection built to keep your hard-working tech working
Email system management
Backup and recovery, So a lost file isn't a lost job.
Network management, office and Job site
Rugged and field device support, so the tablet in the truck gets the same care as the office PC.
7x5 onsite and help desk support
Framework
Most Popular. Built for firms who need more than the basics.
Everything in foundation
Extended hours support
24x7 automated security monitoring
Compliance advisory
Vendor Management
vCIO guidance
Password management
Keystone
For larger or more complex operations.
Everything in Framework
After-hours support
Multi-site coverage
Priority response
A named account lead and regular check-ins
Why Don's Tech RESCUE
What you can count on, from the first call on.
Built for the Jobsite
Trailers, tablets, cameras and site internet get managed with the same care as the office. Your foremen get the right drawings, and your crews keep working.
Ready When the Forms Show Up
When your insurer or a GC sends a security questionnaire, the controls are already in place and the records are already kept. Your honest answer is a good one.
One Accountable Contact
You talk to someone who knows your setup, your sites and your people, and who owns the problem until it's fixed. Local, so when it needs hands on it, help is down the road.
Straight Answers, Flat Pricing
Plain English, no tech word salad. One per-user monthly fee you can budget like any other line item.
SERVICE AREA
Proudly Serving Beaver County and Western PA
Beaver
Aliquippa
Ambridge
Monaca
Rochester
Beaver Falls
Coraopolis
Moon Township
Sewickley
Cranberry Township
Mars
Zelienople
Shippingport
Big Beaver
Pittsburgh
FAQ
Frequently Asked Questions
Straight answers that contractors ask the most.
What does the free assessment actually involve?
I sit down with you, look at your actual setup, office and job site, and find the gaps before they turn into problems. You walk away with a clear picture of where you stand and what's worth fixing first. No obligation, no hard sell. If it's a fit, we talk next steps. If it isn't, you still keep the report.
Can you help with the security questions my insurer and GCs ask?
Yes. Don's Tech Rescue sets up and maintains the controls those forms ask about: multi-factor authentication, endpoint protection on every device, separated and tested backups, email filtering, patching and staff training. It also keeps the records that show they're in place. You still answer and sign your own forms, and the carrier and the GCs make their own decisions. The difference is that your honest answers are good ones, and you have the proof when someone asks.
How fast do you respond when something breaks?
Fast, because downtime on a job costs you real money. When you call, you reach someone who knows your setup, not a ticket queue. Don's Tech Rescue owns the problem until it's fixed. Support hours depend on your plan: Framework adds extended hours, and Keystone adds after-hours support and priority response.
Do I have to switch everything at once?
No. Don's Tech Rescue doesn't rip out what's working. The work starts where the risk is highest or the pain is worst, gets that solid, and moves at a pace that fits how you run. Most firms come on gradually, not overnight.
Do you support job site connectivity and field devices?
Yes, and this is where most IT companies tap out. Don's Tech Rescue handles the connectivity, rugged tablets and field equipment your crews depend on, along with the computers in the office. The tech that lives on the job finally gets managed like the rest of your systems.
Are you local, and who actually answers the phone?
Yes. Don's Tech Rescue is based in Monaca and serves Beaver County and western PA, so when something needs hands on it, help is down the road. When you call, you reach someone who knows your business and your setup, not a faceless help desk.
How much does managed IT cost?
It depends on your size and what you need, so there's no one-size number posted that would be wrong for most firms. Pricing is per user, flat and predictable, and I'll walk you through it on the Discovery Call once I understand your setup. No surprise invoices.
Ready to Get Your Tech Handled?
Start with a free Discovery Call and technology assessment. I'll look at your setup, office and jobsite, find the gaps, and give you a clear plan. No obligation, no pressure.
Controllers and office managers, this call is for you too.
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